Getting started can sometimes be overwhelming, but it’s okay, we’re here to help! Everything you need to get started can be located on this page. If you have any additional questions, please don’t hesitate to ask.
General requirements for all services include the following: completed registration through our register/login tab and vaccination records on file. Required vaccinations are Distemper, Parvo, Bordetella, and Rabies.
What is a balanced trainer?
Do you walk my dog during Daycare or Boarding?
Is my dog crated?
Is it normal for dogs to be overly thirsty or hungry after a day of daycare?
How far in advance should reservations be made?
What is the daily schedule for daycare & boarding?
7:00am - 9:0am – Check-in & BreakfastDogs who stay with us overnight or who bring food with them for daycare will eat at this time - It is important for dogs to digest their meals before playing so we encourage them to relax during this time in their crate after eating.
9:00am - 12:00pm – PlaygroupAll of our boarding, daycare, and board and train participants participate in playgroup. We abide by the “crate and rotate” method of group play to reduce the number of dog guests who may become over stimulated and grumpy. Anyone needing a break can have a rest in a quiet area until they are ready to rejoin the group.
*Group size and composition will vary day to day. Playgroup is a mixed group of dogs of all ages and sizes. All dogs must pass a trial day and get along with dogs of all sizes, breeds, and ages.
12:00pm - 2:00pm – Naptime & LunchDog Den is closed to the public during this time.
2:00pm - 6:30pm – Playgroup
*Dinner is fed to dogs who bring dinner at 5pm
After hoursOnce our daycare dogs have gone home, the party isn’t over! Our dog guests will continue in the playgroup and have frequent potty breaks until bedtime. Once all our dog guests have gone outside for one more potty break then off to their cozy beds for bedtime.
What to expect after a daycare or boarding stay?
- Your dog may come home unusually tired. It is not abnormal for them to be tired the entire next day too.
- Sometimes releasing energy, creates energy. Though dogs get the opportunity to rest, they may still be amped up when they get home. They may miss you and want you to play with them for a few minutes. This is not abnormal either. It should be short lived.
- Dogs may be unusually hungry or thirsty on daycare days. They have ample water both inside and outside. We cannot force dogs to drink, but we do make sure there is plenty of clean, fresh water. Running and playing creates a big appetite too! Your dog may need an extra snack on daycare days.
- Dogs play with their paws, which includes their nails. If you notice when your dog jumps up on you, they may leave scratches. That is the same concepts of what happens when dogs wrestle and play with each other during daycare. These are not deep cuts, but can be if you allow your dog’s nails to get too long. This is a risk of allowing dogs to interact. There is really no way to avoid this; all dogs have nails. If you are concerned about this, dog daycare may not be the right fit for your dog.
- Please note that daycare is indoor and outdoor. That means on rainy days your dog is likely to get dirty or muddy. We do not offer complimentary bathing services. Please be prepared to bring towels for your vehicle for the ride home, and bathe your dog when you get him/her home. If you are worried about your dog getting dirty, you should opt not to bring him/her on rainy days.
- We strive to provide a safe, fun environment for your dog to play in. If at any point in time your dog is deemed unsuitable for free play, cohabitant environment, you will be notified at pick up. Should your dog cause injuries to another dog, you are responsible for all vet bills incurred. We do our best to diligently warn you of issues as we become concerned about them, before anything arises, as it is your duty as a responsible pet parent to proactively work with a trainer and modify behavior. We see your dog much less frequently than you do and can only do so much during daycare. Although our staff is majority trainers, your dog will not be trained during daycare.
- Accidents can happen, and injuries can occur; that is the risk of dogs playing together. As it states in our intake paperwork, Dog Den Chicago and its staff are not responsible for any incidents that may occur during dog daycare. The risk is quite low, but it's the same concept as children going to daycare and playing on a playground or otherwise interacting.
- Sometimes anxiousness or more exercise than your dog is used to can cause diarrhea. It is not abnormal for your dog to have diarrhea after daycare or boarding, especially after their first day. Sometimes this shows up after they have left the facility.
Are you open 365 days a year?
|Memorial Day||Monday, May 21, 2021||Daycare: Closed
Boarding: 10:00am – 3:00pm
|Independence Day||Saturday, July 4, 2021||Daycare: Closed
|Labor Day||Monday, September 6, 2021||Daycare: Closed
Boarding: 10:00pm – 3:00pm
|Veterans Day||Weds, November 11, 2021||Daycare: Closed
Boarding: 10:00am - 3:00pm
|Thanksgiving||Thursday, November 25, 2021||CLOSED|
|Christmas Eve||Thursday, December 24, 2021||CLOSED|
|Christmas Day||Friday, December 25, 2021||CLOSED|
|New Years Eve||Thursday, December 31, 2020||CLOSED|
|New Years Day||Friday, January 1, 2021||CLOSED|